Last Revised: January 3, 2019
Your privacy is important to Synido. So, we’ve developed a Privacy Statement that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.
This Privacy Statement ("Statement") applies to the website located at Synido.com, store.Synido.com, Synidomobile applications, and any other websites or applications associated with Synido brands or products that direct the viewer or user to this Statement. In this Statement, the terms "Synido," "we," and "us" refers to Synido Corporation and its respective subsidiaries and affiliated companies. The term “your device" refers to any computer, tablet, smart phone or other devices you are using to access our websites or to operate the Synido mobile applications. Websites that are owned and operated by Synido may contain links to websites that are owned and operated by other companies. This Statement does not apply to websites and services that are owned and operated by third parties.
This Statement went into effect on the date noted at the top of this webpage. We may update this Statement from time to time. If we make material changes, we will post the updated Statement on this page and change the date at the top of this Statement webpage. We encourage you to look for updates and changes to this Statement by checking this date when you access our websites and mobile applications. We will notify you of any modifications to this Statement that might materially affect the way we use or disclose your personal information prior to the change becoming effective by means of a message on this website.
Information We Collect
As you use our websites and mobile applications or visit one of our stores, we collect information about you and the services you use. The information we collect falls into three different categories: (1) information you give us; (2) information we collect from you automatically; and (3) information we collect from other sources. Some examples of when we collect this information include when you browse or make a purchase on one of our websites; create a Synido account; use our website or mobile application to purchase, reload or redeem a Synido Card; use the remote order and pay functionality in our mobile applications; buy or send a gift card or e-gift; or participate in a survey or promotion.
Information You Give Us
Some information we collect is provided when you use our services. This may include your first and last name, username, password, email address, postal address, phone number, SNS channel (Facebook, Instagram, Twitter, YouTube, Google, etc.) account information, financial account information such as a credit card number, birthday, demographic information (such as your gender), and any other information you give us. You may also permit us to access information directly from your device, such as information in the “contacts list". You may also provide us information about other people, including when you direct us to send a gift card or e-gift.
Information We Collect Automatically
Some information is collected by us automatically, including when you access our websites, download and use our Synido mobile applications or otherwise use our services or install our applications. This information includes:
Purchasing Information – We may collect information about your transactions in our stores, on our websites or via our Synido mobile applications including what products you purchase, how frequently you purchase them, any rewards or promotions associated with a purchase, and the products you have placed on your “Wishlist" or “My Bag" for future purchase.
LOCATION INFORMATION–We may collect information about the location of your device, including GPS location, for purposes of enhancing or facilitating our services, such as enabling the functionality of our websites or mobile applications that provide you with information about stores near you, enabling you to remotely order and pay for our products and services, or have certain Synido products delivered by a third-party vendor. We may also use information about the location of the device you are using to help us understand how our websites, mobile applications, and other services and functionality are being used and to deliver more relevant advertising. If you want to opt out of the collection of this location information, please see the section below titled "Your Choices."
Information We Collect From Oters
Some information we collect is publicly available. For example, we may collect information you submit to a blog, a chat room, or a social network like Facebook, Twitter or Google+. We may also collect information about you from other companies and organizations. By gathering additional information about you, we can correct inaccurate information, enhance the security of your transactions, and give you product recommendations and special offers that are more likely to interest you.
How We Use Your Information
We may use the information we collect about you in a variety of ways, including to:
allows us to keep you posted on Synido’s brands, latest product announcements, upcoming or other promotional purposes;If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.
register you or your device for a Service.
provide a Service or feature you request.
communicate with you about orders, purchases, returns, services, accounts, programs, contests, and sweepstakes.
provide customized content and provide personalized services based on your past activities on our Services.
post your comments or statements on our websites.
maintain, improve, and analyze our websites, mobile applications, ads, and the products and services we offer.
detect, prevent, or investigate security breaches or fraud.
maintain appropriate records for internal administrative purposes.
facilitate the functionality of our websites and mobile applications.
deliver gift cards or e-gifts in accordance with your instructions.
provide important product safety information and notice of product recalls.
How We Share Your Information
We will not SHARE your information to third parties for their own independent marketing or business purposes without your consent. However, we may SHARE your information to the following entities:
AFFILIATE--We may share information between and among Synido Corporation, its subsidiaries, and affiliated companies for purposes of management and analysis, decision making, and other business purposes. For example, we may share your information with our subsidiaries and affiliated companies to administer our loyalty programs, process orders and requests, and expand and promote our product and service offerings.
BUSINESS PARTENER--We also may share your information with trusted business partners, including wireless carriers. These entities may use your information to provide you with services you request, make predictions about your interests and may provide you with promotional materials, advertisements and other materials.
SERVICE PROVIDER--We also may share your information to companies that provide services for or on behalf of us, such as companies that help us with billing or that send emails on our behalf. These entities are limited in their ability to use your information for purposes other than providing services for us.
OTHER PARTIES WHEN REQUIRED BY LAW OR AS NECESSARY TO PROTECT OUR SERVICES-- There may be instances when we share your information to other parties:
to comply with the law or respond to compulsory legal process (such as a search warrant or other court order);
to verify or enforce compliance with the policies governing our Services; and
to protect the rights, property, or safety of Synido, or any of our respective affiliates, business partners, or customers.
OTHER PARTIES IN CONNECTION WITH CORPORATE TRANSACTIONS--We may share your information to a third party as part of a merger or transfer, or in the event of a bankruptcy.
How We May Allow Others To Collect Your Information
When you use our websites or mobile applications, we may allow third parties to collect device and usage information and location information across your different devices through mobile software development kits, cookies, web beacons and other similar technologies. These third parties collect this information for the following purposes and for other purposes consistent with their own privacy policies:
TO UNDERSTAND THE USE OF SERVICE--We allow certain service providers to collect this information to help us understand how our websites and mobile applications are used and to assist us in improving the content and operation of our online properties. These service providers collect aggregate statistical usage data that is not matched or linked to any individual user.
Cookies, Web Beacons And Similai Technologies
We and others may use a variety of technologies to collect information about your device and use of our websites and mobile applications. These technologies include cookies, web beacons, java scripts, entity tags, and HTML local storage. Most web browsers can be programmed to accept or reject the use of some or all of these technologies, although you must take additional steps to disable or control other technologies.
COOKIES – Cookies are small data files that are sent from a website’s server and are stored on your device’s hard drive either for only the duration of your visit ("session cookies") or for a fixed period ("persistent cookies"). Cookies contain information that can later be read by a web server.
WEB BEACONS – Web beacons are small, transparent images that are embedded in web pages, applications, and emails that are sometimes called “clear gifs," “single pixel gifs", "page tags" or “web bugs." We use web beacons to track the web pages you visit, to test the effectiveness of our marketing, and to find out if an email has been opened and acted on.
JAVA SCRIPTS – Java scripts are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.
ENTITY TAGS -- Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or “cached" within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.
HTML5 LOCAL STORAGE – HTML5 local storage allows data from websites to be stored or “cached" within your browser to store and retrieve data in HTML5 pages when the website is revisited.
These And Other Similar Technologies Are Used For Thr Following Purposes:
SERVICES AND FUNCTIONALITIES – Some of these technologies are required to allow you to access and use our websites or mobile applications and the various services and functionality we offer. Without these technologies, some of the services and functionality on our websites and mobile applications would not work properly.
PERFOMANCE MONITORING – Some of these technologies help us analyze and estimate traffic and assess the volume of use of services and functionality on websites and mobile applications. They show us how visitors and customers interact with our digital properties, whether there are any errors, the degree to which certain web pages, applications, services or functionality are accessed and used and how they are performing or operating. When these technologies are used for performance monitoring, no information that identifies you is collected.
USER CONVENIENCE – Some of these technologies enhance the ease of use of our websites and mobile applications and the services and functionality they make available by accelerating load and refresh times and remembering information that you have provided on prior visits to our websites or when you last used a website or mobile application service or functionality.
MARKETING – Some of these technologies are used to tailor your experience on our website, within our mobile applications, or across your applications or devices by controlling the promotions, advertisements and other marketing messages that may appear when you access or use these or other digital properties. These technologies also help us learn which services and functionality you are using and how you are accessing information about us. We may use this information to personalize your visit to a website or use of a mobile application or to send you relevant promotions and advertisements.
PROMOTIOANLAL COMMUNICATION CHOICES
You can opt out of receiving promotional emails and mailings by informing us of your preference at the time you sign up for a Synido account, modifying your promotional preferences online in your account’s profile management section, or following the opt out instructions in the promotional emails we send you. Similarly, you may opt in to receive text messages, telephone calls and mailings. Where our mobile applications allow for the delivery of “push notifications" you can also opt out of receiving these notifications by toggling the “Notifications" switches within our mobile applications to "off." By downloading and using our mobile application, you may receive promotional messages, offers, news and information about Synido or our business partners within the mobile application itself. These “in app" messages are part of our mobile application’s functionality and cannot be turned off. If you do not want to receive “in app" messages, offers, news and information, do not download or use our mobile application.
Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your accounts or purchases.
LOCATION INFORMATION –You may be able to adjust the settings of your device so that information about your physical location is not sent to us or third parties by (a) disabling location services within the device settings; or (b) denying certain websites or mobile applications permission to access location information by changing the relevant preferences and permissions in your mobile device or browser settings. Please note that your location may be derived from your WiFi, Bluetooth, and other device settings. See your device settings for more information.
VOICE TRANSMISSION –You can ensure you do not send us or any third parties any transmissions of your voice by not using the voice ordering feature. In addition, you may be able to adjust the settings of your device so that your voice transmissions cannot be sent to us or third parties by (a) disabling microphone and speech recognition services within the device settings; or (b) denying certain websites or mobile applications permission to access microphone and speech recognition services by changing the relevant preferences and permissions in your mobile device or browser settings.
COOKIES, WEB BEACONS AND SIMILAR TECHILOGIES – You may be able to reject cookies, web beacons, entity tags and HTML5 local storage by adjusting the appropriate settings in your browser. Each browser is different, but many common browsers (Internet Explorer, Chrome, Firefox, and Safari) have preferences or options that may be adjusted to allow you to either accept or reject cookies and certain other technologies before they are set or installed or allow you to remove or reject the use or installation of certain technologies altogether. If you want to learn the correct way to modify your browser settings, please use the Help menu in your browser.
INTERSTE-BASED ADS-- Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance or the Network Advertising Initiative, both of which maintain websites where people can opt out of interest-based advertising from their members. To opt-out on these pages, visit www.AboutAds.info and www.networkadvertising.org.
How To Manage Your Account Information
Upon request we will provide you with information about whether we hold any of your personal information. You may access, correct, or remove your personal information by visiting www.Synido.com/Account. As required by law for taxes and other record keeping purposes, we are unable to completely delete an account.
How We Protect Your Information
Synido protects your information using technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. When you transmit highly sensitive information (such as a credit card number) through our website or in one of our mobile applications, we encrypt the transmission of that information using the Secure Sockets Layer (SSL) protocol. While we have employed security technologies and procedures to assist safeguarding your personal information, no system or network can be guaranteed to be 100% secure.
Use By Children
We do not intend for our websites or online services to be used by anyone under the age of 13. If you are a parent or guardian and believe we may have collected information about your child, please contact us as described in the "Contact Us" section of this Statement.
Any feedback you provide at this site shall be deemed to be non-confidential. Synido shall be free to use such information on an unrestricted basis.