SYNIDO PRODUCT FAQS

Technical Support: If you have any other questions, you can contact cs@synido.com for more help.

Monday to Friday: use live chat on www.synido.com from 17:00-05:00 PST/09:00-15:00 CET, or email cs@synido.com from 09:00-16:00 PST/15:00-23:00 CET for a reply within 8 hours; On Weekends: email cs@synido.com

Synido Live Dock Live 10 FAQs

Synido TempoPAD Z-1 FAQs

Synido TempoKEY K25 FAQs

Synido Voice 100 FAQs

What should I do if it prompts “Synido voice 100 cannot be opened because Apple cannot check it for malicious software” when installing the Mac driver?

Note

  • Avoid strong impacts and prohibit dropping the device.
  • Liquid erosion of the device can cause malfunction, short circuit or incorrect operation. Use a soft, dry cloth to wipe any liquid spilled on the unit.
  • Do not expose the unit to the sun or place it in extreme environments such as high heat or poor ventilation. Overheating may cause the unit to malfunction.
  • When the product is not in use, please turn off the power and store it in a dry and ventilated place.
  • Please use the product’s original audio and data cables.
  • When connecting or removing various connecting cables, please take the connectors and do not pull the connecting wires to avoid short circuits or harming the device itself.
  • Do not disassemble and modify without permission, the resulting product function and safety issues by the customer’s own responsibility.
  • Under normal use conditions, this product will generate slight heat, which is normal.

Notice: Please do not connect 5V powered microphone to 48V powered microphone connector, there is a risk of damaging the microphone.