Posts made by Synido Official Staff

• Tempopad16 software having issues with two DLL files.

  Hello, You likely downloaded a DLL file, not DLL repair software. You should download and install DLL repair software to scan for and repair DLL files. Please try this way and check again. Thanks ...

  posted in Get Help

  

  Synido Official Staff
  2/11/26, 2:26 PM
• video for previous topic

  @David Hello, Here are our tests: We tested using the same serial port tool as you, and there were no problems. Could you please tell us if you connected a different device? In your video, the "...

  posted in Customer Center

  

  Synido Official Staff
  1/20/26, 5:12 PM
• Still having problems with TempoPad sending program change!

  Hello David, We apologize for the issue you're experiencing again. PC signals are usually used to switch instrument tones. If you set their value in the control panel of the p16, the percussion p...

  posted in Customer Center

  

  Synido Official Staff
  1/19/26, 6:38 PM
• video for previous topic

  Hello, David, Thanks for your video shooting, and we will check the problem quickly and help you solve this issue, thanks for your understanding! Our team will contact you via email, thanks a lot...

  posted in Customer Center

  

  Synido Official Staff
  1/19/26, 6:36 PM
• Tempopad firmware update

  Hello, if your firmware upgrade fails or you still encounter problems preventing you from using the device, please contact us again. We will resolve your issue immediately. Thank you.

  posted in General Discussion

  

  Synido Official Staff
  1/19/26, 6:33 PM
• Tempopad firmware update

  Hello, We hope everything goes well. After updating the firmware, is the product working properly now? We're sorry, our service didn't meet your needs perfectly. We apologize again. Our after-s...

  posted in General Discussion

  

  Synido Official Staff
  1/19/26, 6:31 PM
• Synod C16 Pads Flashing

  @Clinton Walker Hello, please charge the device while it is powered off. After charging is complete, please turn it on again to check if the problem persists.

  posted in Get Help

  

  Synido Official Staff
  12/29/25, 4:18 PM
• TempoKEY W25 Stuck at Firmware Upgrade

  @bonaduce754 Hello, Your upgraded version number 01.01.01 is already the latest version and you don't need to update anymore. You can use it now. If you have any further questions, please reply ...

  posted in Get Help

  

  Synido Official Staff
  12/23/25, 9:42 AM
• TempoKEY W25 Stuck at Firmware Upgrade

  Hello, I apologize for not responding to you promptly.   This issue is caused by the security mechanism of Apple's Mac OS system. When connecting a USB hardware device for the first time, a ...

  posted in Get Help

  

  Synido Official Staff
  12/18/25, 3:02 PM
• Tempopad c16 device and app problem after firmware upgrade...

  @YveZ Hello, I apologize for not responding to you quickly. We resolved this issue at the end of November. Please check if you are still experiencing this problem. If it persists, you may try per...

  posted in Customer Center

  

  Synido Official Staff
  12/18/25, 2:57 PM
• Mini mixer/recorder/effects processor

  @Kyle Pezant Thank you for your product request. We have sent this request to our product manager. Please continue to pay attention to our new products. Thank you very much.

  posted in Request and Wishlist

  

  Synido Official Staff
  12/13/24, 2:29 PM
• Seeking Tips for Optimizing Audio Quality with Synido Products

  Hello,Thanks for your post! You can explore the tips you want with many users in this forum. This is also our relevant suggestion: 1. You can use an APP that supports high sound quality to get hi...

  posted in General Discussion

  

  Synido Official Staff
  11/22/24, 12:20 PM
• The ultimate guide to solve product problem?

  @Angel Herlong Hello, Sorry for the late reply! The newest firmware version of this product is 1.1.4. If the firmware version displayed after upgrading is 1.1.4, it is the newest firmware, and ther...

  posted in Get Help

  

  Synido Official Staff
  10/21/24, 2:08 PM
• Effortless Music Creation with Synido TempoPAD Z-1

  Designed for both seasoned musicians and aspiring creators, the TempoPAD Z-1 is packed with a wealth of features that empower users to explore new realms of rhythmic expression. Equipped ...

  posted in New Release

  

  Synido Official Staff
  7/16/24, 5:09 PM
• Effortless Music Creation Synido TempoPAD Z-1

  Designed for both seasoned musicians and aspiring creators, the Synido TempoPAD Z-1 is packed with a wealth of features that empower users to explore new realms of rhythmic expression. Equippe...

  posted in New Release

  

  Synido Official Staff
  7/16/24, 5:03 PM
• Synido tempo pad 16 wont connect to ios or mac

  Hi， this is the FAQs of Synido TempoPAD P16, please view the guides and find the solutions.  https://www.synido.com/pages/synido-tempopad-faqs If you have any further questions or concerns, ...

  posted in Get Help

  

  Synido Official Staff
  7/16/24, 5:01 PM
• Effortless Music Creation with NEW TempoPAD Z-1

  Designed for both seasoned musicians and aspiring creators, the TempoPAD Z-1 is packed with a wealth of features that empower users to explore new realms of rhythmic expression. Equipped ...

  posted in New Release

  

  Synido Official Staff
  7/16/24, 4:47 PM
• An Unmissable Music Producer's Sharing Event！

  Music, the language of the soul and the vessel of emotions, and music creation, is undoubtedly an art that is both mysterious and challenging.   So, does music creation have "secret tips" ab...

  posted in Soical Club

  

  Synido Official Staff
  4/23/24, 4:05 PM
• 🎹 Synido TempoKEY K25 Tutorial | Set up in 🎧Ableton Live

  @Paul Ruccione Sorry for the late reply, hope everything goes well. According to your problem feedback, this should be a computer system problem. Before downloading, you should need to repair the c...

  posted in Tips and Guides

  

  Synido Official Staff
  4/12/24, 11:38 AM
• 🎹 Synido TempoKEY K25 Tutorial | Set up in 🎧Ableton Live

  Are you ready to elevate your music production game with the Synido TempoKEY K25 MIDI Keyboard? In this tutorial, we'll guide you through the simple steps to set up your MIDI keyboard with Ableton ...

  posted in Tips and Guides

  

  Synido Official Staff
  3/23/24, 10:09 AM